Resolved -
This incident has been resolved.
Feb 7, 14:43 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 7, 13:13 CST
Identified -
The issue has been identified and a fix is being implemented.
Feb 7, 12:38 CST
Investigating -
We are currently experiencing an intermittent issue affecting our lock client and the lock processes between counterparties. This does not impact all submittals but will result in an error message for specific use cases.
Our technical team is working diligently and with the utmost urgency to resolve the issue and restore normal operations as quickly as possible. We understand the inconvenience this may cause and sincerely apologize for any disruption.
Feb 7, 11:26 CST