All Systems Operational

LoanNEX Qualifier Operational
90 days ago
100.0 % uptime
Today
LoanNEX Qualifier (NexApp) ? Operational
90 days ago
100.0 % uptime
Today
LockIt (Lock services) ? Operational
90 days ago
100.0 % uptime
Today
Web Applications Operational
90 days ago
100.0 % uptime
Today
Quick Quote ? Operational
90 days ago
100.0 % uptime
Today
Client Admin ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Email Activity ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
LoanNEX API ? Operational
90 days ago
100.0 % uptime
Today
Pricing Parser Bot ? Operational
90 days ago
100.0 % uptime
Today
Partner Integrations ? Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
SendGrid Email Activity Operational
Stripe API Operational
Website Operational
90 days ago
100.0 % uptime
Today
Loannex.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Completed - The scheduled maintenance has been completed.
Aug 28, 21:14 CDT
Verifying - Verification is currently underway for the maintenance items.
Aug 28, 21:06 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 20:30 CDT
Scheduled - We're rolling out an update to our production servers. The website should remain available, but there may be brief interruptions or slower performance for up to 30 minutes during the deployment window.

LoanNEX has expanded its documentation options to support additional income verification methods. Users can now select from the following new options when pricing or submitting a scenario:
P&L with 12-Month Bank Statements – income verification supported by one year of bank statements.
P&L with 24-Month Bank Statements – income verification supported by two years of bank statements.

LoanNEX is expanding its investment property loan screening options in the NEX App. Users will soon be able to select from the following new screening fields when pricing or submitting a scenario:
Short-Term Rental (Yes/No) – identifies whether the investment property is intended for short-term rental use.
First-Time Investor (Yes/No) – indicates whether the borrower is purchasing their first investment property.
During the 30-day deployment window, these new fields will display in the NEX App but default to “No,” maintaining the current user experience.

LoanNEX has introduced a new Exception Management Workflow that is a configurable, opt-in feature that enables buyers to manage loan-level exceptions with precision and transparency.
Customizable Buyer Controls – Buyers define exception rules, pricing terms, and request forms, including required fields, dropdowns, and disclaimers.
Prepopulated Request Forms – Exception requests submitted from an ineligible product window automatically populate program details for buyer review. Denied requests that are resubmitted retain prior request details for easy editing.
Document & Field Support – Sellers can upload supporting documentation with their requests.
Locking with Approved Exceptions – Sellers can lock loans against customized exception eligibility, exception-specific LLPAs, and optional buyer-defined minimum rate and/or maximum price.
Post-Lock Modifications – Sellers can continue to modify loans post-lock while retaining exception pricing and eligibility. If updates fall outside the approved exception parameters, the loan may be resubmitted for a new exception.
Audit-Tracked Reporting – All activity is tracked, with a centralized pipeline report available for exception monitoring and management.

Aug 27, 15:18 CDT
Aug 27, 2025
Completed - The scheduled maintenance has been completed.
Aug 27, 10:06 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 10:00 CDT
Scheduled - We're rolling out an update to our production servers. The website should remain available, but there may be brief interruptions or slower performance for up to 30 minutes during the deployment window.
Aug 27, 09:54 CDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.